Atlassian Access Status

All Systems Operational

Domain Claims Operational

SAML-based SSO Operational

User Provisioning Operational

Account Management Operational

Audit Logs Operational

Signup Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 18, 2021

No incidents reported today.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021

No incidents reported.

Sep 9, 2021

No incidents reported.

Sep 8, 2021

Provisioning of new instances is failing

Resolved - Between 22:00 UTC to 00:00 UTC, we experienced a delay in processing for some activation and provisioning of new instances for Confluence, Jira Work Management, Jira Service Management, Jira Software, and Atlassian Access. The issue has been resolved and the service is operating normally. The small number of delayed requests are going to be processed shortly.
Sep 8, 05:20 UTC

Monitoring - Provisioning of new instances and sign-ups are now working properly, the root cause has been addressed. We are now monitoring closely.
Sep 8, 02:48 UTC

Identified - Due to a burst of retries, this problem has continued to impact new provisioning requests. We continue to work on resolving the underlying issue. We have identified the root cause and expect full recovery shortly.
Sep 8, 01:54 UTC

Monitoring - We have identified the root cause of the failed activations and have mitigated the problem. We are now monitoring closely.
Sep 8, 00:36 UTC

Investigating - We are investigating reports of failing provisioning of new instances. We will provide more details once we identify the root cause.
Sep 7, 22:59 UTC

Sep 7, 2021

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.